This research aims are to investigate the attitude levels of staff’s and students’ on the motivation, effectiveness towards the academic affairs services management at the faculty of Economics and Business Management, DongDok campus in the National University of Laos, and the faculty of Economic Sciences and faculty of Sciences, Sibiu campus in Lucian Blaga University of Sibiu, Romania. There were 220 participants, five groups; presidents, deans, heads of departments, lecturers and students. The five-point Likert scale rating questionnaires were used to collect data. The SPSS version 20 was used to perform the needed analysis for reaching the proposed aims. In this regard, univariate and bivariate statistics were computed; Pearson Chi-Square Test, ANOVA, scale reliability and validity analysis were undertaken. The research goals are to improve the academic affairs services management systems in the two mentioned universities. Therefore, the results advised the university committee boards, the governments, the national, international donors, curriculum developers, staff and students to use them for the educational purposes.
motivation, academic affairs services management, the effectiveness of management